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Network Health Check

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SAS UK’s Network Health Check is an intensive diagnostic and planning service designed to check the critical components of your computer network for security, reliability, and performance. To make sure your network is running at peak performance and protected from data loss, downtime, viruses, and security breaches, this audit should be performed at least once a quarter.

By evaluating your network once a quarter and reviewing your future business goals and objectives, we can ensure that one of your most valuable business tools, your network and the information it holds, is performing at peak efficiency and safety.

One of our trained engineers will perform this Health Check, and then alert you to any potential problems they discover. We will then advise you on your options for remedying the situation.

The Following Components Will Be Audited:

File Server

  • What version of the operating system is installed?
  • Do any security patches need to be installed? (Note: security patches should not be installed haphazardly; not all patches are safe to install)
  • Are there any error messages or error lights on to indicate a failure, pre-failure warning, or disconnection?
  • Are there any suspicious or unexpected entries in the system logs?
  • Is there sufficient storage space?
  • Is the storage redundancy system working correctly?
  • Does the hard drive need to be defragmented?
  • Does the server have adequate memory and CPU power for its current load?
  • Is up-to-date anti-virus software installed and working properly?
  • Was there a recent virus scan performed?
  • Is the server adequately protected by an uninterruptible power supply?
  • Are there any inactive user accounts?
  • Is the password configuration in alignment with security policies?
  • What is the current up-time of the server?

Backup System

  • Are all necessary files being backed up?
  • What is the frequency of backups?
  • Are multiple tapes being used?
  • Is a tape maintained off site for disaster recovery purposes?
  • Is the tape drive being cleaned on a regular basis?
  • Is the system set to verify that backups are completed without errors?
  • Is there a schedule for performing a system restore?


Network Infrastructure and Configuration

  • What type of network is in place?
  • What type of switch is being used?
  • Is there a hub being used? Why or why not?
  • Is there an active firewall in place?
  • Are there multiple layers of security?
  • What type of internet connection is in place?
  • Who is the ISP?
  • What is the speed and configuration?
  • What type of router is being used?
  • What type of wiring is being used?
  • Is there a WAN in place?
  • Is there a VPN in place?
  • What type?
  • Are wireless components being used?
    o What types?
    o What is the configuration?
    o Is it secure?
  • What are the IP Assignments?
    o Is DHCP or Static IP’s being used?
  • What is the naming scheme?
  • Are print servers being used?
    o Are all shared printers attached to a print server?
  • Is Terminal Server being used?
  • Is Content Management being used?
    o Is the subscription being updated?
  • Is the e-mail storage system internal or external?
    o What is the admin username and password?
  • What is the password for the network administrator?

Workstations, Laptops, & PDAs

  • How many workstations are on site?
    o Are they properly configured?
    o Is the Disk Clean Up Tool scheduled to run regularly to clean up temporary Internet files,
  • Is antivirus protection also occurring at the workstation level?
  • Is the user able to disable the antivirus software on his/her machine?
  • Is there spyware detection and removal software installed and being run weekly?
  • Is there an AUP (acceptable usage policy) in place?
  • Is there content filtering software installed?
  • Are there any remote workers or traveling employees using a laptop?
    Are those laptops scanned for viruses and spyware before connecting to the network?


Company Growth and Expansion

  • Does the customer foresee adding any new hardware or software in the next three to six months?
  • Does the customer plan on opening any remote offices or new locations within the next three to six months?
  • Does the customer have plans to upgrade or install any key applications?
  • Does the customer see any significant increase or decrease in their business in the next two years?
  • Are there any ongoing problems the client is experiencing?
  • Are there any manual processes the client would like to automate?

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Testimonial

"Chris at SAS-UK has always worked in a professional manner, ensuring he has a full understanding of our needs before suggesting possible solutions.

…He has a wealth of knowledge and was able to quickly identify and solve the various network problems we were experiencing. I would have no hesitation in recommending the services of SAS-UK to others…"

 

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