|
Telephones have traditionally been the
communication tool for businesses of all sizes, but
this has changed. Computer telephony integration (CTI)
has now made it possible for PCs and laptops to be integrated
with the telephone to provide a much more powerful communications
solution.
SAS UK in partnership with Swyx, one of Europe’s
leading VoIP service providers, delivers business-class
CTI to UK clients. This creates tangible productivity,
cost and customer service benefits for businesses of
all sizes.
Using the Swyx system SAS UK deploys a business-class
VoIP phone system UK businesses can rely on to deliver:
- one click dialling of Microsoft Outlook, Lotus Notes
or CRM contacts
- quick and intuitive call handling and telephone
functions whether you want a simple divert or complex
re-routing of your calls
- automatic notification of which of your contacts
are on the phone, so you don’t waste time calling
them when they can’t talk to you
- reduce the likelihood of calls going unanswered
- traditional looking telephones that have the VoIP
functionality of the Swyx software on your computer
- automatic re-routing of your calls based on your
availability as indicated in your Microsoft Outlook
calendar
- automatic notification of who in your Outlook contacts
book is calling you
- significantly reduced call costs
- the ability to reduce call costs to zero for internal
calls and calls made to suppliers, customers, partners
or contacts who also use the Swyx VoIP phone system.
In addition to the above, the Swyx VoIP phone system
also includes advanced voicemail,
fax, call
routing and conferencing
facilities.
Features of the Swyx VoIP phone system offered by
SAS UK include:
|
.jpg){kind=small}
