|
An efficient voicemail system plays a vital part in
managing communications inside a business. It also provides
a way to capture important information from customers,
suppliers or anyone that needs to contact your business,
day or night.
Because the Swyx VoIP phone system seamlessly integrates
computer and telephony, it provides an advanced voicemail
service simply not available through standard answer-phone
based services.
For example, SwyxWare voicemail allows user to see
and play back their voicemails from within their Microsoft
Outlook or Lotus Notes inbox.
Other Voicemail Benefits
- Voicemail ensures important messages are never
mislaid, misspelled or misinterpreted
- Voicemails can be easily retrieved & responded
to immediately, whether working from home or on the
road.
- Callers leaving a voicemail receive a higher level
of customer service by being given information via
the voicemail announcement about how quickly the recipient
can respond to their message
- Better customer service - Users can easily prioritise
their response to voicemails based on the name and/or
number of the caller.
See Voicemails as Emails
As voicemails are stored as emails, they can be forwarded
just like emails to another email address or multiple
email addresses so that the new recipient(s) can hear
the exact details of the voicemail without risking the
contents being mis-interpreted when passed on verbally
by the original recipient.
Download the PDF for full details on SwyxWare Voicemail
top
|
.jpg){kind=small}
